Shopping & Store Policies

ORDERS & PAYMENTS

At the moment you place an online order, an email will be automatically generated and sent to you with your shopping cart order details. We offer a variety of payment options including:

  • online payment with your VISA or Mastercard credit/debit card,
  • offline credit / debit card processing,
  • online payment via Internet banking (choose Bank Deposit during checkout for instructions),

Please note that items will NOT be shipped until payment has been received / cleared.

GST

GST = Goods and Sales Tax.

All prices listed on our website include GST.

SHIPPING & DELIVERY

Currently Daneunder Ltd only ships within New Zealand.

Delivery will be arranged through our partner PBT Couriers unless otherwise agreed at the following rates (incl gst):

  •  FREE Shipping for orders valued at $200.00 or more.
  • $9.00 SOUTH ISLAND shipping for orders that are less than $200 in value.
  • $12.00 NORTH ISLAND shipping for orders that are less than $200 in value.
  • Add $6.00 for RURAL DELIVERY
  • FREE Local pickup from our Showroom at 67 High Street in Renwick is available by appointment.

RETURNS & REFUNDS

If you are happy with our products, please tell others.
If for some reason you are not, please tell us.

We understand that ordering clothing online can be tricky and will happily provide a full refund (less any postage) if you ordered the wrong size or have simply changed your mind.

Goods must be returned to us (at your cost) in original unused condition with tags attached within 14 days of receipt.

Please be sure to read and adhere to any washing and care labels – we cannot accept responsibility for any issues arising from incorrect laundering.

Please be sure to read our full Terms & Conditions of Sale before purchasing.