FAQs

What is the difference between Flame Resistant and Flame Retardant?

All of the ARC rated Products in the Daneunder Range are Flame Resistant.

Flame Resistant fabrics are made from materials that are inherently nonflammable which means that the material itself has flame resistance built into the fabrics structure. These products generally remain Flame Resistant for the duration of their lifetime.

Flame Retardant refers to fabrics that have been chemically treated (often with formaldehyde) to ensure they are slow burning or self-extinguishing when exposed to an open flame. These products typically only remain Flame Retardant for approximately 50 washes.

What Standards do your products comply with?

We have various products that comply with current AS/NZS Standards including:

AS/NZS 4602.1:2011 Day/Night Use

AS/NZS 1906.4:2010 High Visibility

TTMC-W17 Traffic Management

Visit each product to see which standards they comply with.

I'm a Company, do you offer Trade Prices for Bulk Buying?

Absolutely. Contact us with your requirements and we will see what we can do for you.

Can I open an Account with Daneunder Workwear?

You sure can.  All our "On Account" Customers automatically receive a 5% discount across the Range.  We can also offer further customisation of your pricing according to your needs.

Request our Credit Application Form.

What does Delivery Cost?

The shipping cost is based on the value of your order as follows and includes gst:

FREE Shipping for orders valued of $230.00 ($200.00+gst) or more.

SOUTH ISLAND        $ 9.00 ($7.83+gst)      for orders that are less than $230.00 in value.

NORTH ISLAND        $12.00 ($10.43+gst)   for orders that are less than $230.00 in value.

RURAL DELIVERY     $ 6.00 ($5.22+gst)     in addition to the above base rates.

LOCAL PICK UP         FREE                        from our Showroom at 67 High Street in Renwick.

When placing an online order, the shipping cost will be automatically calculated at checkout.  We will send you an email once your item is available for collection.

How long will delivery take?

We generally send items twice a week on Mondays and Thursdays, however please allow up to 10 working days for your order to arrive.

What if I order the wrong size?

We are more than happy to exchange or refund an item in full if you choose the wrong size. Goods must be returned to us in unused condition with tags attached and original packaging within 14 days of purchase.

For more information about Returns, please see our Terms & Conditions of Sale

Do you offer Embroidery?

Yes we do!  We are really pleased to share that Karen of Embroid A Stitch is now taking care of all our Embriodery and Vinyl requirements IN HOUSE. 

Great Embriodery starts with a Professinally Digitsied File.  We use a trusted Digitiser to ensure we get the best result we can for you:

• Supply us with a high quality PDF / JPEG or PNG File  - the initial set up cost for a Digitised logo is $70.00+gst.  This is a one-off fee and covers professional digitising, any colours you may like to have and a trial of your logo for you to peruse for approval before we apply it to any of your Garments.
• Once we know you requirements we can then give you a per item cost to Embroider.   There is a minimuim charge of $8.00+gst for an Embroidered Logo. 
• We will only use Flame Resistant Threads and Backing for Flame Resistant Products.
• Once we have your digitised logo on file, we can ensure any future products you order online or instore will be embroidered before being collected or sent out to you.
• We are also happy to hold embroidered stock on the shelf by Agreement.

Please feel free talk to us about any Logo Embroidery Requirements.  

What about Printing?

Screen printing is best suited to large runs.  We can however offer an alterative in house if you wish to have a heat transfer or Vinyl applied to your garments.  These look great and are reasonably cost effective.

• Supply us with a high quality VECTOR File (if you're not sure, your Logo Designer should have a suitable file)
• There is a an inital $70.00+gst set up cost for each new Heat Transfer or Vinyl File which helps cover the cost of processing your Vector file and printing the minimum required number of transfers for your Logo.
• Subsequent Print runs have a $40.00+gst set up cost for runs of less than 20.
• There is no minimum quantity once we have your file in our system but the most effective option would be to run at least 10 garments each time.
• Heat transfers range from around $9.00 to $30.00+gst depending on size.
• We are also happy to hold pre-printed stock on the shelf by Agreement.

 Please feel free talk to us about any Logo Printing Requirements.  

What are your Terms & Conditions of Sale?

Please visit our Terms and Conditions of Sale page for full details.