• FAQs

  • What is the difference between Flame Resistant and Flame Retardant?

    All of the ARC rated Products in the Daneunder Range are Flame Resistant.

    Flame Resistant fabrics are made from materials that are inherently nonflammable which means that the material itself has flame resistance built into its chemical structure. These products generally remain Flame Resistant for the duration of their lifetime.

    Flame Retardant refers to fabrics that have been chemically treated (often with formaldehyde) to ensure they are slow burning or self-extinguishing when exposed to an open flame. These products typically remain Flame Retardant for approximately 50 washes.

  • What Standards do your products comply with?

    We have various products that comply with current AS/NZS Standards including:

    • AS/NZS 4602.1:2011 Day/Night Use
    • AS/NZS 1906.4:2010 High Visibility
    • TTMC-W17 Traffic Management

    Visit each product to see which standards they comply with or you can download a Product Overview here.

  • I'm a Company, do you offer Wholesale Prices for Bulk Buying?

    Absolutely. Contact us with your requirements and we will see what we can do for you.

    Once we have agreed on a Wholesale price you will be able to order through our website with your Login at your Wholesale Prices.

  • What does Delivery Cost?

    The shipping cost is based on the value of your order as follows:

    • FREE Shipping for orders valued at $200 or more.
    • $10 URBAN shipping for orders that are less than $200 in value.
    • $18 RURAL shipping for orders that are less than $200 in value.
    • FREE Local Pickup from our Showroom at 67 High Street in Renwick is available by appointment.

    When placing an online order, the shipping cost will be automatically calculated at checkout.

  • How long will delivery take?

    We generally send items twice a week on Mondays and Thursdays, so please allow 3-5 working days for your order to arrive.

  • What if I order the wrong size?

    We are more than happy to exchange or refund an item in full if you choose the wrong size. Goods must be returned to us in unused condition with tags attached and orginal packaging within 14 days of purchase.

    For more information about Returns, please see our Terms & Conditions of Sale.